Refund Policy


All sales are final, returns or exchanges are not accepted. If you receive a record that appears to have been damaged during shipping, please contact us immediately at with an attached photo & video. 

After we've confirmed the loss or damage of your purchase, we will either issue a full refund of the price paid (including shipping costs) or send a replacement copy of your purchase (stock permitting). Claims past 90 days of dispatch will not be considered.

Warping and/or minor cosmetic damage to a record will not be considered for return unless the warping causes playback issues. A video of the record skipping must be provided to

Vinyl records will often come with minor warps or cosmetic imperfections caused during manufacturing which we can not be liable for.

Refunds can take between 5 - 10 days to appear on your statement.